Scope

This policy applies to all who register for YCL’s programs, workshops, trainings, or committees.

Responsibilities and Enforcement

1. YCL does not cover travel or any other incurred expenses for registered participants to attend any events unless communicated or agreed upon otherwise for a specific program.

2. It is the responsibility of YCL to notify the registered participants and facilitators/speakers in the event a program or event is cancelled.

3. It is the responsibility of the registered participant to notify YCL of their cancellation.

4. It is the responsibility of the facilitator to contact YCL 30 calendar days before the scheduled date if they are unable to facilitate.

5. YCL reserves the right to collect an administration fee for all refunds as set out in this policy.

Cancellation by YCL

• YCL reserves the right to cancel or reschedule events at any time if there are an insufficient number of registrations to run an event or external circumstances no longer allow for a program to run. Registrants will be notified no less than two calendar weeks in advance.

• If a registrant fails to acknowledge cancellation and travels to the event, YCL is not responsible for any travel arrangements, travel fees, or any expenses incurred by the registered participant as a result of such cancellation.

• Registrants will be automatically enrolled in the alternative make-up event. If a registrant is unable to attend the alternate date, a full refund will be issued.

Cancellation by Registrant

• If a registrant cannot attend a YCL event, they must notify YCL in writing at least two calendar weeks prior to the event start date to receive a full refund less a $20.00 administration fee.

• If a registrant cannot attend a YCL event and notifies YCL less than two calendar weeks prior to the event start, the registrant forfeits their registration fee. However, the registrant can transfer their registration to another person up until the start of the event subject to approval from YCL.

• If a registrant cannot attend a YCL event and fails to notify YCL prior to the start date of the workshop, no refund or credit will be provided.

• Extenuating circumstances are handled on a case-by-case basis. It is the registrant's responsibility to notify YCL in writing and in a timely manner of any extenuating circumstances which would prohibit attendance. 

• Extenuating circumstances may include but are not limited to significant life events such as serious illness/injury of self or an immediate family member, death of a close family member, or victim of a crime

YCL Cancellation

• Automatic registration in make up event OR 

• Full refund (upon being unable to attend make up date)

Registrant Cancellation more than two calendar weeks before an event

• Full refund minus $20 administrative fee

Registrant Cancellation less than two calendar weeks before an event

• No refund OR

• Transfer upon approval from YCL staff member

Registrant Cancellation no notice

• No refund

Extenuating Circumstances

• Evaluated on a case by case basis